COLLECTION AND USE OF PERSONAL INFORMATION
 
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.  Personal Information does not include any information exempted from scope of the California Consumer Privacy Act or its definition of personal information.  We collect various categories of Personal Information in the following circumstances:
 
  • when you visit this website and any other websites owned or controlled by us;
  • when you use the software applications made available by us on or through computers and mobile devices;
  • when you use, purchase, obtain or consider any of our pest, wildlife, termite, bed bug, or mosquito control services;
  • when you communicate with us in any way including by calling or emailing our customer service department, connecting with us on social media, posting to our social media pages, tagging us in your social media posts, creating an online customer account, or contacting us through your customer portal account; and
  • when you respond to our advertisements or participate in surveys or participate in our contests or promotions, or subscribe to our newsletter.
 
Below is a list of the categories of Personal Information that we collect and the business or commercial purposes for which each category may be used.
 
Category of California Personal Information Business or Commercial Purpose for Collection and Use
Identifiers
 
Examples:  real name; alias; postal address; telephone numbers; unique personal identifier; online identifier; Internet Protocol Address; email address; account name, social security number, driver’s license number, passport number and other similar identifiers.
  • Provide the consumer/household with the Services.
  • Administer and process payments for the Services.
  • Complete contracts for our Services as well as any disclosures or other documents required by law.
  • Process any forms, requests, inquiries, or other information submitted to us.
  • Attend to tasks relating to the consumer/household’s transactions with us.
  • Send the consumer or household marketing communications and promotional offers, as well as periodic customer satisfaction, market research or quality assurance surveys.
  • Communicate with the consumer or household.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Operate and expand our business activities.
  • Allow the consumer/household to access his or her online account.
 
Any categories of personal information described in subdivision (e) of Section 1798.80
 
Examples: name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
  • Provide the consumer/household with the Services.
  • Administer and process payments for the Services.
  • Complete contracts for our Services as well as any disclosures or other documents required by law.
  • Process any forms, requests, inquiries, or other information submitted to us.
  • Attend to tasks relating to the consumer/household’s transactions with us;
  • Send the consumer or household marketing communications and promotional offers, as well as periodic customer satisfaction, market research or quality assurance surveys.
  • Communicate with the consumer or household.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Operate and expand our business activities.
  • Allow the consumer/household to access his or her online account.
 
 
Commercial Information
 
Examples: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Provide the consumer/household with the Services.
  • Administer and process payments for the Services.
  • Complete contracts for our Services as well as any disclosures or other documents required by law.
  • Process any forms, requests, inquiries, or other information submitted to us.
  • Attend to tasks relating to the consumer/household’s transactions with us.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Operate and expand our business activities.
  • Data analysis, audits, security and fraud monitoring and prevention.
 
Internet or other electronic network activity information
 
Examples: browsing history; search history; and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
  • Customize the content or functionality of Website to your preferences.
  • Present offers tailored to your interests.
  • Tailor the marketing communications and promotional offers we send to you.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Assist us with enhancing, improving or modifying our Services.
  • Diagnose server problems.
  • Administer our Services online.
  • Identify usage trends.
  • Determine the effectiveness of our advertising and marketing campaigns.
 
Geolocation data:
 
Examples: the geographic location (latitude and longitude) of an Internet-connected device such as a cell phone, tablet or computer or any other device connected to the internet and used to visit our Websites or use our Software.
 
  • Customize the content or functionality of Website to your preferences.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Assist us with enhancing, improving or modifying our Services.
  • Administer our Services online.
  • Identify usage trends.
  • Determine the effectiveness of our advertising and marketing campaigns.
 
 
 
If you have questions about our privacy practices or your privacy rights under the California Consumer Privacy Act, please review our privacy policy which is located at
https://www.crittercontrol.com/about/privacy-policy. We may also be reached at privacy@crittercontrol.com or 888-298-8132.
 
Last Updated:  December 2019

 

Testimonials

Helen
2/14/2024
This company has been great. The technician Kensi was very through and checked everywhere to make sure all access points were found. After a skunk was found in the trap on a Saturday morning they came to pick it up very quickly.
Erin
2/13/2024
Michael was super friendly and knowledgeable. He checked my entire house and recommended and installed the solution within an hour.
Patty
2/6/2024
We are under contract with your company and so far they are doing a fine job. Many thanks.
Karina
2/6/2024
Excellent work environment full of presence of God. Professional and dedicated staff. A good place if you want to have your children in a place where Christian values are protected and encouraged.
Aaron
2/5/2024
Great company and amazing service, the staff is extremely knowledgeable and friendly! Thank you to the staff and especially to Bubba for taking care of my property and giving it that "personal touch" to rid and maintain it from pests and bugs! Appreciate you guys and look forward to continuing business together! Thank you!
Dean
1/31/2024
So when I went to have my insulation replaced I figured out that I had a critter problem that was beyond anything I was aware of. Not wanting to waste time I decided to call a professional and these guys were really good from day one. From the gentleman who gave the estimate to both of the guys that came out and did the work there was great communication and they were very effective at what they did. One little thing got missed and all it took was one text message and somebody was out the next day to take care of it. They always text me when they're on their way or going to be at the house and they let me know what they found along with photographs. My first thought when they gave me the quote was wow that was a lot of money and I didn't want to spend that much and now that I've had them do the service I feel like it's worth every penny and it's actually pretty damn reasonable considering the number of times that they come out and all the things that they do take care of.
Vincenzo
1/30/2024
I had an issue with squirrels getting into a small section of roofing without access from the attic or inside of the home. Critter control was a huge help in solving the issue, especially thanks to Brandon and Nate. Ended up catching 3 squirrels living in the roof plus they seal the entrance point after all is said and done. I would absolutely recommend critter control, Brandon and Nate did a stellar job.
Valerie
1/27/2024
Dominick was very friendly and he consistently put on his shoe covers each time he entered the house. He looked over every inch of the storage room where we thought the animal was and did a walk around the yard to see if there was evidence of entry. He was very thorough. He did not find any animal at that time. He said he would leave a trap and review the outside area of the house over the next week. It was the next day that the smell in our storage room indicated that the animal had died. We followed the small and discovered a dead bird in an open storage bin. I would highly recommend Dominick for 'Critter Control'. Thank you, Valerie
Steve
1/27/2024
Great explanations regarding findings, friendly, quality work! Each encounter with their tech has been professional and educational.
Paul
1/25/2024
your representative (Dominic) was very friendly and quickly removed the dying raccoon from our outdoor window-well. He also shared information with us regarding raccoons on their behavior, what they liked/disliked, and provided information on how to disinfect the area the raccoon had been trapped in for a couple of days. I'd rate him 9 stars if I could. -pja
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