Animals are resourceful, so we are too. Our industry-defining training process offers comprehensive topics that helped define the industry. Critter Control training increases and improves the skills of our employees.

Decades of Experience Distilled

As one of the first in the field, Critter Control created best practices for wildlife removal. Our training program includes core field training, leadership training, sales training, and safety training. Some examples of the topics include ladder safety, proper animal handling, and species-specific animal trapping.

Our comprehensive training not only increases and improves the skills of our employees, but also ensures they perform their job safely.

Continuous Training

Training starts on day one and doesn’t stop. All new hires complete training that includes field training, virtual classroom, and online studies. Training culminates with real world, hands-on coaching to gain experience with manager/tenured employee.

Each month, employees will learn new skills in safety, technical skills, customer service, and sales. District Managers take time monthly to provide on the job coaching with each employee.

Critter Control Training Team

Kathlene Johnson Thomas Ward III Meg Pearson
KJ headshot Thomas Ward headshot Meg Pearson Headshot
Director of Training Training Manager Training Manager

LEADING THE WAY - CRITTER CONTROL® "CERTIFIED WILDLIFE SPECIALISTS"

Protecting People, Property and Wildlife®. Beginning in 1999, Critter Control® developed and implemented an internal certification process, the Vertebrate Pest Management Training and Certification Course. The Vertebrate Pest Management manual was developed in cooperation with staff from Michigan State University's Pesticide Education Program, the Michigan Dept. of Natural Resources, and wildlife biologists from Critter Control®.

Critter Control® franchisees and technicians who successfully pass testing are recognized as "Certified Wildlife Specialists". Critter Control's certified technicians are awarded a certificate of achievement and recognized for their efforts within the company. Critter Control® remains committed to setting the highest standards in the industry in order to provide quality customer care.
 

THE INDUSTRY FOLLOWED

The National Wildlife Control Operators Association (NWCOA) developed a professional certification program designed to evaluate the education and professional experience of wildlife control operators. The first course was completed September 2017, helping the industry improve standards. When selecting a nuisance wildlife control operator, be sure they have the proper state agency-issued licenses and permits, and are fully insured to include personal and property liability insurance, as well as workers' compensation. 

All Critter Control locations are properly licensed and insured.

To resolve any nuisance wildlife issue you may be experiencing, contact the professionals at Critter Control.

Testimonials

Helen
2/14/2024
This company has been great. The technician Kensi was very through and checked everywhere to make sure all access points were found. After a skunk was found in the trap on a Saturday morning they came to pick it up very quickly.
Erin
2/13/2024
Michael was super friendly and knowledgeable. He checked my entire house and recommended and installed the solution within an hour.
Patty
2/6/2024
We are under contract with your company and so far they are doing a fine job. Many thanks.
Karina
2/6/2024
Excellent work environment full of presence of God. Professional and dedicated staff. A good place if you want to have your children in a place where Christian values are protected and encouraged.
Aaron
2/5/2024
Great company and amazing service, the staff is extremely knowledgeable and friendly! Thank you to the staff and especially to Bubba for taking care of my property and giving it that "personal touch" to rid and maintain it from pests and bugs! Appreciate you guys and look forward to continuing business together! Thank you!
Dean
1/31/2024
So when I went to have my insulation replaced I figured out that I had a critter problem that was beyond anything I was aware of. Not wanting to waste time I decided to call a professional and these guys were really good from day one. From the gentleman who gave the estimate to both of the guys that came out and did the work there was great communication and they were very effective at what they did. One little thing got missed and all it took was one text message and somebody was out the next day to take care of it. They always text me when they're on their way or going to be at the house and they let me know what they found along with photographs. My first thought when they gave me the quote was wow that was a lot of money and I didn't want to spend that much and now that I've had them do the service I feel like it's worth every penny and it's actually pretty damn reasonable considering the number of times that they come out and all the things that they do take care of.
Vincenzo
1/30/2024
I had an issue with squirrels getting into a small section of roofing without access from the attic or inside of the home. Critter control was a huge help in solving the issue, especially thanks to Brandon and Nate. Ended up catching 3 squirrels living in the roof plus they seal the entrance point after all is said and done. I would absolutely recommend critter control, Brandon and Nate did a stellar job.
Valerie
1/27/2024
Dominick was very friendly and he consistently put on his shoe covers each time he entered the house. He looked over every inch of the storage room where we thought the animal was and did a walk around the yard to see if there was evidence of entry. He was very thorough. He did not find any animal at that time. He said he would leave a trap and review the outside area of the house over the next week. It was the next day that the smell in our storage room indicated that the animal had died. We followed the small and discovered a dead bird in an open storage bin. I would highly recommend Dominick for 'Critter Control'. Thank you, Valerie
Steve
1/27/2024
Great explanations regarding findings, friendly, quality work! Each encounter with their tech has been professional and educational.
Paul
1/25/2024
your representative (Dominic) was very friendly and quickly removed the dying raccoon from our outdoor window-well. He also shared information with us regarding raccoons on their behavior, what they liked/disliked, and provided information on how to disinfect the area the raccoon had been trapped in for a couple of days. I'd rate him 9 stars if I could. -pja
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